2/26/2011
8:30am- 4pm
Training. Each individual working for People Inc is required to go through training.
Hours completed: 7hours and 30minutes
2/28/2011
11am-4pm
Training
Hours Completed: 5 hours
3/9/2011
12pm-4pm
Training
Hours Completed: 4 hours
3/10/2011
8:30am-4pmTraining
Hours completed: 7hours and 30minutes
3/14/2011
Today was the first day of my internship. I told the lady during my interview for this internship that I am interested in attending Graduate school for social work so she thought it was a good idea to have me work with one of the social workers in the agency. My supervisor is a Medicaid Service Coordinator; she is assigned to 26 individuals who have developmental disabilities. Her job requires her to provide assistance and advocacy to these individuals by finding them residency, getting them involved in different programs, providing them with financial support, and getting them the medical support they need.
8:30- 8:50 am
When I arrived at the office I met my internship supervisor and she gave me information about herself like where she went to school and what her job requirements are. She then showed me around the office and introduced me to some of her coworkers.
8:50am- 2:00pm
To get more familiar with the individuals she workers with, I was asked to file documents for the individuals she had out. Each individual have a chart with all their information, the charts have different sections where the different documents are placed. My supervisor showed me the different section in the charts and where each document was to be placed. While I was filing, I had the opportunity to read through all the charts and see what each individual is diagnosed with. I also had the opportunity to learn about their family situation as well. Most of the individuals that my supervisor works with are diagnosed with mental retardation, PDD, personality disorder, intellectual disabilities, and Down syndrome. I am familiar with most of these disorders because I learned about them in Dr. Putnam’s Neurobiology of mental disorders class and Dr. Sanders Abnormal Psychology class.
Hours completed: 5hrs and 30minutes.
3/16/2011
8:30- 9:19am
I started off the day by filling out LCED forms for each individual. LCED forms are waivers that waivers that are completed by the service coordinator of an annual basis as part of each individuals service plan to waive services for the individuals.
9:21- 9:48 am
I worked on filing the documents that I did not get to file on the 14th
10:00- 11:10am
I attended a 6month ISP (individual service plan) meeting with my supervisor. Her job required her to meet with each of the individuals she is assigned to every 6months to go over what programs they are involved in, what events they have been attending, and to find out if there is anything they would like to change about the services they have been receiving. This meeting was held at the People inc Museum of disability. I met with one of the individuals, his mother, his boss, and his house manager, who are all expected to be at each of this individuals ISP meetings.
11:10am - 2:00pm
We then drove back to the office where I continued to file and read through the individuals charts.
Hours completed: 5hrs and 30minutes.
3/17/2011
2pm- 2:45pm
Today I mailed out updated ISP’s to individual’s advocates and the different programs they are involved in. Whenever the individual’s plans change, their service coordinator is required to alert their families and program staffs about these changes or updates.
3pm- 5pm
We visited one of the individuals group home for her ISP clinical. At this clinical I met one of the individual living in the house who was diagnosed with Smith Magenis Syndrome and another who is diagnosed with Angelman’s Syndrome. I am familiar with Smith Magenis Syndrome and Angelman’s Syndrome because I learned about these disorders in my Childhood of Mental Disorders class with Dr Putnam.
Hours Completed: 3hours
3/21/2011
8:30-9:30am
I attended a 6 month face to face ISP meeting today at one of the individual’s home. Most of the individuals in the agency live in a group home. Each group home has a house manager and a certain amount of aids depending on how independent the residences are. At this particular individuals meeting, his sister who advocates for him did not show up because there was a snow storm. My supervisor, the individual, the house manager, one of the aides, a behavioral expert, and myself sat in the meeting and I listened as they discussed what the individual have been doing for the past months, his health issues, things he would like to change about his plan, and things he would like to start participating.
9:45-10:15am
My supervisor and I drove to the People Inc Art Experience where one of the individuals attends day program but she did not show up for her ISP 6month meeting. Even though we did not get to conduct the meeting, I was able to get a tour of the building. People Inc Art Experience is a day program where individuals who are accepted are able to do different art works like drawing, coloring, tie and dye, and sculpture. There is also a music program, a drama program, and a dancing program there.
10:20-11:00am
When we got back to the office, I made phone calls to three individuals to have them complete a phone ISP survey. An ISP survey is a questionnaire that each individual in the agency is required to complete every year. This survey allows People Inc to see how satisfied the individuals are about the services that People Inc provides. Parents or guardians complete the survey if the individual is nonverbal.
11:00am -1:20pm
I completed a referral package for one of the individuals who are interested in enrolling in People Inc Art Experience day program. In order for an individual to get accepted into the program there are a lot of documents that has to be submitted with their application because the program wants to make sure that these individuals are capable to participate in the activities that they offer.
1:22pm- 1:58pm
File documents away into the individual’s charts.
2pm-5pm
The individuals that my supervisor works with, lives in either a group home or home with their families. It is required that on every document that is send out in regards to any of the individuals in the agency, their TABS number, Medicaid number, and social security number has to be on the document. Instead of always having to go into the charts to find these information, I was ask to create two contact list; one for the individuals living in the group homes and one for the individuals living at home. One the contact lists I had to include each individuals TABS number, Medicaid number, social security number, phone number, email, and advocate information.
Hours completed: 8hours and 30minutes.
3/22/2011
8:30am-1pm
I started out my day by making phone call to individuals to get them to complete a Quality of life survey. Every individual receiving service through the People Inc agency is required to participate in this survey once a year. The Quality of Life Survey is a survey that helps People Inc to see how satisfied each individual is about the services they are receiving. Individuals who are verbal and are capable of making decisions for themselves completes the survey on their own; advocates of individuals who are non verbal completes the survey for them.
1-4:33pm
I continued to work on completing the contact list I had started the previous day.
4:33-5pm
Mailed out ISP meeting invitations to families and programs of individuals who had upcoming ISP meeting.
Hours Completed: 8hours and 30minutes
3/23/2011
9-12pm
Attended ISP meeting for two individual living in a group home. Both individuals are diagnosed with mental retardation.
12:30-2:30pm
I went to the People Inc Art Experience to meet with one of the individuals for her ISP clinical review.
3-5pm
We went back to the office where I filed and opened mails for the rest of the day.
Hours Completed: 8hours
3/30/2011
8:30am- 12:30pm
Filled out waiver forms to request services for the individuals and faxed the requested information about individuals.
12:30- 2:00pm
Filed documents
Hours Completed: 5hours 30minutes
3/31/2011
2:00- 2:30pm
Every month my supervisor is required to complete monthly case notes for each of the individuals she works for. Today I printed the case notes.
2:30-6pm
One of the other service coordinator was behind on opening her mails and filing so she asked me to sort through the stack of mails she had piled up on her desk.
Hours Completed: 4hours
4/1/2011
12:30-4:30pm
I went to the office today to finish sorting through the mails the other service coordinator had ask me to go through the previous day and I also filed the documents she had that needed to be filed in the individuals chart. Filing for her gave me the opportunity to learn about the individuals she works for because I was able to go through their charts and read their individualized service plans.
Hours Completed: 4hours
4/4/2011
8:55-10am
Completed Medicaid Service Agreement Statement of Rights and Responsibilities; the purpose of a Medicaid Service Agreement Statement of Rights and Responsibilities is to outline the individuals rights and responsibilities under the Medicaid Service Coordination program and what service their service coordinator will provide for them.
10-10:42am
Some of the folders which had the individuals’ information were damaged so I replaced them with new folders.
10:42-11am
I completed LCED forms. An LCED is a form that has to be completed every year for each individual. It determines if individuals are qualified to receive waivers for certain programs based on their ICF/MR level.
11am-12pm
Update ISP for two of the individuals.
12-2pm
Attend ISP meeting
Hours Completed: 5hours and 30minutes
4/6/2011
8:30-11am
Pulled ISP's, LCED's, and MSC Agreement Statements for all the individuals who are scheduled to have the ISP 60 day meetings. The service coordinator has to have these documents present at the meeting.
11-11:45am
Created a monthly ISP schedule to help my supervisor remember which month each individual has their 60 day ISP meeting.
11:45am-12:15pm
Filed documents
12:15-2pm
Attend ISP meeting.
Hours Completed: 5hours and 30minutes
4/7/2011
2-3:45pm
Faxed documents, mailed out ISP invitations to individuals family and programs. Filed documents.
3:45-5pm
Attend 60 days ISP meeting.
Hours Completed: 3 hours
4/11/2011
10:20-11:30am
Reapplied for foods stamps for three of the individuals.
11:30am-1:50pm
Replaced damaged folders
Hours Completed: 3 hours and 30 minutes
4/13/2011
8:30-9:08am
Review individuals ISP before attending ISP meeting scheduled later in the afternoon.
9:08-9:11amFaxed documents
9:11am-2pm
Travel to Grand Island to attend ISP clinical review meeting at a group home for one of the individuals.
Hours Completed: 5 hours and 30 minutes
4/14/2011
2-2:05pm
Fax documents
2:05-2:30pm
Filed documents
2:30-3:06pm
Fill out waiver packages to help get some of the individuals enrolled into programs.
3:06-5pm
Attend ISP clinical review at one of the group homes.
Hours Completed: 3hours
4/18/2011
8:30-11:35am
Attend ISP clinical review for one of our individual who lives on her own.
12:10-2pm
Attend ISP meeting in Hamburg at individuals’ day program.
Hours completed: 5hrs and 30minutes
4/27/2011
8:30-9:15am
Mailed out Quality of life Surveys for the individual’s who have ISP meetings coming up.
9:15-10am
Complete waiver service documents.
10-10:45am
Print and mailed out updated ISP’s to individual’s family, group home, and rehabilitation programs.
11am-12:30pm
Attend a 60 day ISP meeting.
1-2pm
Attend ISP clinical review at one of the group homes.
Hours Completed: 5hours and 30minutes
4/28/2011
2pm- 2:48pm
Filed away documents
2:50pm-3:15pm
One of the individuals’ family is interested in owning a service dog for their daughter who is diagnosed with mild MR, ADHD, and developmental delays. I researched the names of different agencies in the Buffalo that provides this service and call the agencies I found to inquire about applying for a service dog.
3:15pm-5pm
Filed documents for another service coordinator who is behind on her filing.
Hours Completed: 3hours
4/20/2011
8:30-9am
Complete psychological referral packages for individual.
9-9:25am
Checked charts to make sure information is updated before submitting them for audit.
9:25-10:48am
My supervisor demonstrated to me how to update a Developmental Disability Profile (DDP). A DDP determines how much funding individuals will receive for the programs they are involved in; it has to be updated every two years.
10:48am-2pm
Updated ISP's for the month of April.
Hours completed: 5hours and 30minutes
4/21/2011
9:30-10:12am
File
10:12-10:18am
Called one of the individuals job to request his service plan. Service plans are due 30 days after each individuals ISP meeting; their job supervisor, house managers or programs managers are responsible for completing these plans.
10:18am-12:43pm
Worked on completing a future placement package for one of the individuals. This particular individuals mother wanted to make sure that if something happen to her in the future her daughter will have a place to live.
12:45-1:45pm
Lunch
1:45-2:15pm
Read over ISP's then left the office to attend meetings.
3-4pm
ISP meeting
4-5pm
ISP meeting
Hours Completed: 7hours and 30minutes
5/2/2011
8:30-10:35am
Completed referral package for individual seeking enrolment in day habilitation program.
10:35-11am
Complete another referral package
11-11:30am
Changed the dates on ISPs and printed ISPs for individuals who are scheduled to have meetings in this month.
11:30am-12pm
Print monthly case notes for each individual.
12-1:15pm
Typed up letter of intent for one of out clients stating that when she is deceased who and where she would like to donate her belongings to.
1:15-2pm
Tickets to attend a Yankee game were donated to one of our client who is a fan of the Yankees. The game is scheduled for June of this year. I had to look up plane tickets, hotel information, and transportation information to get them to and from the airport to the hotel, and to and from the hotel to the stadium.
Hours completed: 5hours and 30minutes
5/4/2011
8:30am-2pm
Continued to work on making arrangement for individual attending Yankees game over the summer.
Hours completed: 5hours and 30minutes
